One jeweler I work with, to avoid litigation, recently had to settle with a customer over a missing ring. The customer claimed she never picked up her ring, while the store showed the job as delivered, but only in the computer!
Leaky Buckets and Low-Hanging FruitMay 23rd, 2019
Introducing MAPS: A Game Changer for Budgeting & PlanningFebruary 8th, 2019
Up, Down and Even, Christmas 2018January 23rd, 2019